Terms and Conditions

Sailfromuk is a trading name of Travel 118 Ltd. We recommend that you read the information below.

This Website

The information contained in this website is for general information purposes only. The information is provided by Travel118. We endeavour to keep the information up-to-date and correct. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is at your own risk.

Under no circumstances will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Travel118. We have no control over the nature, content and availability of those sites.

Booking your Cruise

Travel118 endeavour to ensure all passengers are completely satisfied with their cruise holiday arrangements, however it is understood that Travel118 is acting on your behalf and it is therefore necessary to make some conditions, as follows:

ABTA Protection

Travel118 Ltd is a member of ABTA (L3743). Therefore we are fully bonded according to ABTA's rules and abide by ABTA's Code of Conduct. ABTA protection applys to services supplied by Travel118 Ltd.

Liability

All bookings accepted by Travel118 and arrangements made are subject to the booking conditions imposed by the principals, the cruise operators. All tickets, vouchers and coupons are issued by Travel118 in their capacity as Retail Agents for ATOL Holders, upon the express condition that Travel118 is not liable to any passenger for loss, damage, delay, injury, cancellation, or any additional expense, suffered by any passenger whatsoever, or any cause beyond Travel118's control shall be occasioned by Travel118 or any of its officials, agents or representatives. The total liability of Travel118 shall not exceed the total payment received from the client in respect of any booking.

Payment

A deposit or full payment will be required. This can be discussed with your cruise concierge at the time of booking. If, after a deposit is taken, the balance is not paid by the designated time, Travel118 reserve the right, after due notice to the client, to cancel the booking and all deposits and assurances will be forfeited. Any charge imposed by the principal to cancel the booking, will be the liability of the customer.

Cancellation

Any booking cancellation must be made to Travel118 in writing, by Recorded Delivery. We cannot accept cancellation by telephone. Cancellations are effective from the date we receive them. Upon receipt we will contact you to confirm the cancellation charges. These are outlined below:

Cancellation charges*
More than 70 days prior to departure	Loss of deposit
69-49 days prior to departure	50% or deposit (whichever is greater)
48-18 days prior to departure	75% or deposit (whichever is greater)
17-0 days prior to departure	100%

 

Credit Card charges

If you are paying by credit card, an additional charge of 2.5% will be levied. This is to cover charges imposed upon us by the credit card companies. From time to time we may be able to waiver this charge.

Balance payments

There is a 1% charge on balance payments when using your debit card.

Price Accuracy

Prices quoted throughout this site are subject to change and the services offered subject to availability.

Insurance

We strongly advise you to take out a fully comprehensive insurance which will give adequate cover against Medical Expenses, Personal Accident, Cancellation, Curtailment, Baggage, Personal Effects and Money.

Visas, Vaccinations and Passports

Passengers are personally responsible far any Visas, Vaccinations and Passports that will be required to travel. We would strongly recommend visiting the Foreign and Commonwealth Office for all the latest travel, health and VISA information if you are travelling to a destination outside the EU or the World Travel Guide. It is especially important to check in plenty of time before your holiday, if you are visiting a country for which inoculations are recommended or required, the Department of Health provides this information. Please be aware that it is your responsibility to obtain visas and to make sure you have a passport with at least 6 months validity on it.

For information on UK Passports please visit the UK passport agency website.

General Health Information for Travellers

Introduction

We strongly encourage travellers to discuss their travel plans with their GP, practice nurse or private travel clinic. It is during this discussion that hazards specific to your destination can be identified, and advice on avoiding them can be given.

Why do I need to go for pre travel health advice?

A pre travel consultation does not just involve injections. In fact the majority of hazards faced by travellers abroad are not prevented by vaccines. The pre travel consultation will identify these hazards and provide you with the opportunity to discuss how these risks can be reduced. Examples include:

• Traveller's Diarrhoea
• Food and Water Hygiene
• Insect bite avoidance
• Traveller's thrombosis (DVT)
• Travel Insurance

The benefits of a pre travel consultation are:

• Up to date verbal and written advice on a range of travel health issues
• Information about recent disease outbreaks
• Travel health vaccinations, malaria tablets and other medications

Which travellers should go for a pre travel consultation?

Anyone planning a trip outside of Western Europe, the States, Canada, Australia and New Zealand, should discuss their travel plans with a health professional. Generally the risk of infectious disease is greater in resource poor countries; however certain advice will be applicable to all travellers regardless of their destination. For example travellers to Mediterranean resorts should still protect themselves against insect bites, the damaging rays of the sun, and avoid risky behaviour.

There are certain travellers in whom a pre travel consultation is particularly important, these include:

• Babies and young children
• The elderly
• Pregnant or breastfeeding women
• Those with pre-existing medical conditions

Travel advice for these individuals should be specifically tailored to their needs.

How long before I travel should I seek advice?

As a general rule, 6-8 weeks prior to travel will give ample time for all necessary vaccines to be completed.

For those planning longer trips into remote areas, courses of vaccines may be recommended which can take several weeks to complete.

It is still worth seeking health advice even at the last minute, as there are some vaccines that can be given at short notice, it is always worth taking malaria tablets for last minute travel, and travellers will benefit from the preventative advice.

For more advice, please contact your GP, practice nurse or travel health clinic.