The recently refurbished International Passenger Terminal has four berths capable of accommodating the new generation of cruise ships and the facility has seating capacity for 700 passengers for embarking cruises. There are six check-in desks with security screening and integrated baggage handling facilities plus refreshment facilities, a bureau de change and extensive car parking.

The Terminal is served by an excellent road system with taxis and bus links into Newcastle and nearby Metro stations, which connect to Central Station in the City Centre. Currently Fred. Olsen Cruise Lines and Thomson Cruises offer cruises from the Port of Tyne.